Highland Cow Flower Mug

 11oz Mug Details:

• Material: High-quality, durable ceramic.
• Capacity: Holds 11 ounces, perfect for coffee, tea, or any hot beverage.
• Design: Vibrant, fade-resistant print, applied with precision for a lasting finish.
• Features:
  • Comfortable C-shaped handle for an easy grip.
  • Glossy finish adds a polished look.
• Dimensions: Approximately 3.75” height x 3.15” diameter.
• Perfect for: Everyday use, gifting, or showcasing unique designs.

Proudly Printed, Packaged, and Shipped in the USA

To keep your Mug looking Moo-tastic:

• • 🧼 Hand Wash Preferred: To preserve the design, gently hand wash with warm water and mild soap.
  • 🚫 No Harsh Scrubbing: Avoid abrasive pads or harsh cleaning agents to prevent scratches.
  • 🧽 Soft Sponge Only: Use a soft sponge or cloth for cleaning.
  • ❄️ Avoid Extreme Temperatures: Do not expose to sudden temperature changes, like going directly from hot to cold.
  • 🥶 Microwave & Freezer Safe: Safe to use in the microwave and freezer unless otherwise noted.
  • 🐾 Handle with Care: Protect the design and structure by avoiding heavy impacts.
  • 🎨 Dishwasher Use: If dishwasher-safe, place on the top rack for a gentle wash.
  • 💕 Enjoy Your Mug: Most importantly, savor your beverages with love!

  Let me know if you'd like to adjust the tone or content! 😊

1. • Shipping Policy

     1. Processing Time:

        • Orders are typically processed and shipped within 2-4 business days of placing your order.
        • During high-demand periods, such as holidays, processing times may be slightly extended.

     2. Delivery Times:

        • Once shipped, delivery within the United States typically takes 2-5 business days.
        • International orders may take an additional 10-15 days or longer depending on the destination and customs processing times.

     3. Shipping Rates:

        • Shipping rates are weight-based, and charges are calculated at checkout based on the total weight of your order and your shipping location.

     4. Tracking Information:

        • Once your order ships, you will receive a tracking number via email to monitor the status of your delivery.

     5. Lost or Delayed Shipments:

        • If your shipment is delayed or lost, please contact us at simplymoolish@gmail.com, and we’ll work with the carrier to resolve the issue.

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     Return/Refund/Exchange Policy

     1. Our Promise:

        • At Simply MOO-lish, our goal is for you to love your order. If there is an issue with your purchase, we are here to assist you.

     2. Eligibility for Refunds:

        • Only incorrect, damaged, or defective items are eligible for a full refund.
        • Items must be returned within 30 days of the purchase date to qualify.
          

     3. Return Conditions:

        • Items must be unused, unwashed, and returned in the same condition in which they were received.
        • All original tags and packaging must be intact.

     4. Return Shipping:

        • Customers are responsible for return shipping costs. Simply MOO-lish DOES NOT provide return shipping labels.

     5. How to Initiate a Return:

        • Contact us at simplymoolish@gmail.com with your order number, details of the issue, and photos if applicable.
        • Once approved, we will provide instructions on how to return your item.

     6. Exchange Policy:

        • Exchanges are available for the same item in a different size or color, subject to availability.
        • Customers are responsible for shipping costs associated with the return of the original item.

     7. Non-Refundable Items:

        • Gift cards

     8. Damaged or Defective Items:

        • If your item arrives damaged or defective, please email us within 7 days of delivery at simplymoolish@gmail.com with photos of the damage and your order number.
        • We will provide a replacement or a full refund at no additional cost.

     9. Final Notes:

        • Refunds will be issued to the original payment method and typically processed within 5-7 business days after receiving and inspecting the returned item.
        • This Return/Refund/Exchange policy is subject to change at any time and without notice.